COVID-19 (Coronavirus) TRAVEL UPDATE

Here at Star Surf Camps, we are following the Coronavirus updates closely. We understand that the situation may cause uncertainty among some holidaymakers. In order for you to continue to book your surf camp holidays with confidence, we are making the following changes to our booking policy:

FREE CHANGE OF DATES & DESTINATION

Customers can exchange their bookings (made between Friday, 13th March and Friday, 1st September 2020) for a voucher of the same value. Vouchers will be valid for 18 months from the original date of making the booking. Your voucher can be used as part payment towards a future booking to any Star Surf Camps destination.

DEPOSIT OF JUST 20€

In order to make your holiday reservations as risk-free as possible, we are offering the lowest deposit on the market at just 20€ to our summer surf camps in France & Spain.

Please see below for detailed Terms and Conditions*.

General Travel Advice: Covid-19 (Coronavirus)

Cases of Covid-19 (Coronavirus) have been reported all over Europe and the world. The overall case volume varies significantly form country to country. Many destination authorities have introduced enhanced health measures and it is very important that travellers follow the public health advice relating to a local destination that they are travelling to. Travellers should also keep up to date on local advice during their visit.

Travel Advice for specific countries can be found here.

Flexible Airline Policies: Covid-19 (Coronavirus)

Airlines have been updating their policies regularly as the situation is changing. While airlines that have cancelled flights directly into areas with coronavirus outbreaks will provide refunds, many airlines are offering to waive change and/or cancellation fees for flights booked in the next few weeks to provide you with protection and flexibility with upcoming travel plans. 

A complete guide to international airlines’ Coronavirus policies can be found here.

Travel Insurance: Covid-19 (Coronavirus)

If you’re planning a holiday and the unexpected happens, travel insurance coverage could protect you from hefty costs and medical bills. No one wants to be thinking of accidents or incidents while they’re on holiday, but if the worst does happen, the right policy can be indispensable. Make sure you have comprehensive travel insurance to cover you in case of any eventualities. Before you travel, contact your insurance provider or check your insurance policy thoroughly to see how the virus could impact your cover, and consult the latest coronavirus updates on the GOV.UK website.

… on the World Health Organisation‘s website.

*Terms and Conditions – COVID-19 (Coronavirus)

1. Date changes and voucher redemptions must be made through our office.

2. Valid for bookings made between Friday, 13th March and Saturday, 1st September 2020.

3. Date changes must be made – or vouchers requested – a minimum of 48 hours before the original departure date.

4. Any voucher issued expires 18 months from the date of the original booking.

5. If there is a difference in price from the original booking, any increase is payable by you at the time of re-booking and any decrease is refundable with a voucher.

6. Vouchers are non-refundable and non-transferable.

7. A booking fee of 20€ applies.

8. A full refund will be made if holidays have to be canceled due to COVID-19 (Coronavirus) travel restrictions, such as border closures or governmental sanctions, for example.

Our best advice is still to wash your hands regularly for 20 seconds and to go surfing daily if you can! 

Hopefully see you all in our surf camps this summer,

Liz & the Star Surf Camps Team