COVID-19 Booking Policy

Here at Star Surf Camps, we are following the Coronavirus updates closely. We understand that the situation may cause uncertainty among some holidaymakers. In order for you to continue to book your surf camp holidays with confidence, we have made the following changes to our booking policy:

DEPOSITS OF JUST 20€

In order to make your holiday reservations as risk-free as possible, we are offering the lowest deposit on the market at just 20€ to our summer surf camps in France & Spain.

FREE CHANGE OF DATES & DESTINATION

Customers can exchange their bookings made in 2021 for a voucher of the same value. Vouchers will be valid for 18 months from the original date of making the booking. Your voucher can be used as part payment towards a future booking to any Star Surf Camps destination. Please see below for Terms and Conditions.

Yes, you can! Cases of Covid-19 (Coronavirus) vary significantly form country to country. Many destination authorities have introduced enhanced health measures that you should keep up to date with before travelling. We found this link really helpful:

» Travel Advise: Country by Country

We want you to know that we are following government advice closely and will do our very best to continue to create a fun & safe environment for you in our surf camps. That’s why we have adapted our surf camps in many ways in line with government guidelines.

» COVID-proof surf camps

Airlines have been updating their policies regularly as the situation was changing. While some will provide refunds for cancelled flights, many are offering to waive fees for flights and to provide you with protection and flexibility for upcoming travel plans. We found this guide pretty helpful:

» International airlines COVID policies

If you’re planning a holiday and the unexpected happens, travel insurance coverage could protect you from hefty costs and medical bills. No one wants to be thinking of accidents or incidents while they’re on holiday, but if the worst does happen, the right policy can be indispensable. Make sure you have comprehensive travel insurance to cover you in case of any eventualities. Before you travel, contact your insurance provider or check your insurance policy thoroughly to see how the virus could impact your cover. Lots and lots of helpful info can be found here:

» Guide on foreign travel insurance

COVID-19 Booking Policy

Customers can exchange their bookings made in 2021 for a voucher of the same value.

1. Date changes and voucher redemptions must be made through the Star Surf Camps office.

2. Valid on all summer camp bookings to France & Spain made in 2021 (excludes partner camps).

3. Date changes must be made – or vouchers requested – a minimum of 48 hours before the original departure date.

4. Any voucher issued expires 18 months from the date of the original booking.

5. If there is a difference in price from the original booking, any increase is payable by you at the time of re-booking and any decrease is refundable with a voucher.

6. Vouchers are non-refundable and non-transferable.

7. A booking fee of 20€ applies.

8. Refunds for cancellations will be made in line with section 3 of our general Terms & Conditions.